Financial guaranties — 100%!
Our company is totally responsible for customer satisfaction.
In the unlikely event of any negative feedback we consider all claims individually.
We seek apply customer specific solutions to any problems, including full refunds.
We love and trust all our customers, we do not require proof if any customers are displeased.
We aim for complete satisfaction and encourage feedback from our customers.
We display all our reviews.
Deliver all over the world
We deliver personally to any address.
Together with our partners we can deliver bouquets all over the world.
Constantly replenished catalogue
Our online catalogue includes hundreds of original compositions with more options added frequently.
There is a separate collection of wedding bouquets.
The Bouquet Wizard on our web page allows customers to create their own personal, unique, composition.
Many Payment methods
Pay by the method of your choice, credit card, electric transfer, bank transfer, pay terminals, mobile phone and the Russian Postal System.
Delivery on the same day
For international delivery the order must be placed 3 days before desired date.
We do everything possible to deliver at the appropriate time.
We employ professional staff at every level from florists to managers and programmers.
Our staff are highly trained within our company and receive continuous professional development appropriate to their roles.
A 24-hour client support
Our 24/7 call centre is staffed by highly trained colleagues who will take your order and manage the results.
Notices of the order status
We will inform you of each stage of the ordering, dispatch and delivery process by SMS and Email.
Receiving of custom orders
We are ready to see what you want. We can make compositions of any difficulty (flower symbol to special event, floristic sculpture and so on).
We have a wide ranging catalogue of additional products as requested by our customers who have many bright design ideas.
Shipping on trust
We trust our customers and make deliveries without prepayment in exceptional situations.